All templates are thoroughly tested for speed, responsiveness, cross-browser compatibility, and design consistency. We also incorporate community feedback to keep improving them.
We focus on conversion-driven design, real-world usability, and offer clean, modern, aesthetics tailored templates.
Absolutely. Our templates are designed to be easy to use for both beginners and experienced professionals. We also include setup documentation with each theme.
Getting started with Onixtheme is simple! First, choose the theme that suits your needs from our collection. After purchasing, you’ll get editable Figma files for FREE. Our easy-to-follow guides will help you set up your website in no time.
Yes, all our themes come with demo content preloaded so you can replicate the preview design instantly and then customize it to suit your needs.
Yes. Whether you're using Framer, Webflow, or WordPress, our templates are built with customization in mind—no coding required in most cases.
Most of our themes are built for LTR by default. However, we can guide you on how to adapt the theme for RTL use. Our upcoming themes may include built-in RTL support.
Yes. We update our templates periodically for improvements, bug fixes, and compatibility updates. Customers can re-download the updated version from their account.
Yes, for Webflow you can export the HTML, CSS, and JS if you're on a Webflow plan that allows code export. For Framer, export options depend on Framer’s current feature set and limitations.
An account is automatically created for you when you make your first purchase. After that, you can simply log in using the OTP sent to your email, no password needed. Inside your dashboard, you can download the Figma file and template source files, manage your licenses, and view your order history.
On our platform, you can log in using OTP just by entering your email, no password required. If you’ve forgotten which email you used, try searching your inboxes for messages sent by us. If you’re still unable to retrieve it, please contact our support team for assistance.
If you break our terms or service, we have rights to terminate your account with or without notice.
Yes, the card/payment information is saved on the payment gateway (eg. Stripe) in encrypted form, not on our server. So it is 100% safe.
We accept all major credit cards, debit cards, Paypal, Apple pay and Google pay through secure payment gateways like Stripe and Paddle. All transactions are encrypted and processed securely.
If you purchase a template from a third-party marketplace like Webflow, you’ll get instant access to the template through your account on that platform. However, to receive the Figma file, you’ll need to email us with proof of purchase.
For orders placed directly on our website:
You’ll get instant access to the Figma file for all templates purchased through our site.
• Framer and WordPress templates are available for instant download.
• For Webflow templates, you’ll need to enter your Webflow workspace email after purchase. We’ll manually initiate the transfer within a few hours.
We offer refunds only under specific circumstances, such as if the product is inaccessible or not as described. You can fill out this form to initiate a refund request. Please review our full Refund Policy before submitting a request.
Please contact us within 24 hours of purchase. If the file hasn’t been downloaded yet, we may be able to offer a swap or issue a refund, depending on the situation.
First, check your spam or promotions folder. If you still can’t find it, log into your account using your purchase email. You’ll find all files in your dashboard. If you’re still having trouble, reach out to our support team.
Occasionally, yes! We run special promotions or bundle deals. Subscribe to our newsletter or follow us on socials to stay updated.
Depending on your country, VAT or sales tax may be applied during checkout. These charges are handled automatically by our payment processor (Paddle or Stripe).
Yes, if you want to switch to an extended or multi-use license, just reach out to our support team and we’ll guide you through the upgrade process.
Unfortunately, due to restrictions set by our payment gateway, we are unable to sell or process orders from the following countries and regions:
Afghanistan, Antarctica, Belarus, Burma (Myanmar), Central African Republic, Cuba, Crimea, Democratic Republic of Congo, Donetsk, Haiti, Iran, Kherson, Libya, Luhansk, Mali, Netherlands Antilles, Nicaragua, North Korea, Russia, Somalia, South Sudan, Sudan, Syria, Venezuela, Yemen, Zaporizhzhia, and Zimbabwe
If you're located in any of the above regions, our system will prevent the transaction from going through. We appreciate your understanding.
Our support team is available Monday to Wednesday, from 10:00 AM to 8:00 PM (GMT +6).
We typically reply within 12–24 business hours.
You can reach out via our contact form or live chat for bug reports or feature suggestions.
While we don’t handle customization directly through Onixtheme, we’ve partnered with Onixlab Studio to provide professional installation and customization services. You can book a call with them here. Please note that all payments for customization will be processed through their website and payment gateway.
Each purchase includes a single-use license, which means you can use the template for one project (personal or client). If you need to use it across multiple projects, you’ll need to purchase additional licenses or contact us for agency licensing options.
No. Reselling, sub-licensing, or redistributing our templates in any form is strictly prohibited under our license agreement.
Yes, absolutely. As long as you're using one license per project, you can use the templates for client projects.
Yes. You can submit a data deletion request through our Contact page and we’ll process it in accordance with applicable data protection laws.
While we haven’t undergone formal GDPR certification, we take data privacy seriously and follow GDPR best practices, such as limiting data collection, using secure payment processors, and offering users control over their data. For more details, please see our Privacy Policy.
